Scenarios involving dental services investigate whether Asian cultures are similar enough to allow standardization of service offerings. The authors control and manipulate levels of service quality and performance to yield a 2 x 2 experimental design, with Japanese, Chinese, and Korean subjects (N = 637) selected to test the invariance of the measures. The findings yield significant cultural differences with the Chinese respondents perceiving significantly higher service quality and expressing greater customer satisfaction when performance is high and expressing less customer satisfaction when performance is low than do the Japanese and Korean respondents. Thus, even though all three countries are considered high-context cultures, having their roots in Confucianism, differences in national culture lead to the conclusion that “one size does not fit all” in terms of service offerings

	MyDentalWebsite.com
	Enter your ZIP code to view plan details, savings information and participating dentists for all available discount dental plans in your area.
	The most dentists in combined networks ANYWHERE! Join a plan online instantly No claim forms or deductibles
				With the rising costs of dental care, finding ways to save money becomes more and more important. A great way to save money on these procedures is with the use of a discount dental plan. It's fast and easy, and you can save on all of your dental care needs! You have the freedom to choose from many quality discount dental plans. There is sure to be a plan to fit your needs and the needs of your family. There are no sign up fees, no claim forms and no deductibles. Join online instantly and start saving today!

This entry was posted on Sunday, July 12th, 2009 at 9:10 am and is filed under Discount Dental Plans Coupon Article. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.